📣 Important Update: Our New ERP System is Live! 📣 We successfully went live with our new ERP software on June 1, 2026, marking a major investment in improving the experience we provide to our customers.
Over the coming months, we will be rolling out new features and capabilities in phases, including:
• Digital proof approvals via secure links
• Online payment portal
• Electronic quotes that can be converted directly into orders
• Clear, concise order updates delivered by your choice of email and/or text message
• Live inventory visibility
• And many more enhancements to come
These improvements will make doing business with us easier, faster, and more transparent while increasing our internal efficiency, allowing us to continue providing the premium service and value you expect. During this transition, our team is learning and optimizing the new system to ensure long-term success. To maintain the quality and fairness of our production schedule, we have temporarily suspended rush orders. We do not believe it is fair to prioritize new rush requests while existing orders are still awaiting their standard production time. Our commitment is to process every order as efficiently, accurately, and equitably as possible.
We sincerely appreciate your patience, understanding, and continued support as we complete this exciting transition. We are confident these improvements will provide an even better experience for all of our customers.